Transform your backyard with the addition of the Sojag Charleston solarium 12 x 18 ft. This extension to your home will provide the needed space to gather all your loved ones for an evening of dining and relaxation or it can be used as the perfect shelter for your hot tub. The Charleston boasts a solid aluminum frame with elegant galvanized-steel roof panels. This beautiful addition to your outdoor living space will shelter you from the elements for years to come while adding value to your property.
- Structure made of dark gray powder coated aluminum
- Roof made of dark gray powder coated galvanized steel panels
- Clear PVC windows and mosquito netting on every wall
- 3-Positions sliding windows
- One double door
- Any accumulation of snow should always be removed from the roof
- Assembly help available - contact us for details
Shipping:
Shipping is FREE on all orders to customers within the United States.
We don't want to mess around with fine print and extra charges, we like things to be simple and easy.
Order Confirmation:
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorization and reach out to you via e-mail to see if alternate arrangements can be made.
If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.
We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.
If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at support@thebackyardspot.com.
International Orders:
Please be aware that we do not currently offer international shipping.
Easy Returns:
While we fully stand by every product that we sell, we understand that sometimes you might change your mind or realize the product you ordered wasn't exactly what you were hoping for.
That's why we offer a 30 Day Return Policy.
If you decide you want to return an item for any reason within 30 days after receipt of your order, please email us at support@thebackyardspot.com with your order number and we will provide detailed instructions on how to process the return.
Please note, you as the customer will be responsible for paying the return shipping costs of the item(s) in your order.
Once your return item(s) have been received and inspected at our warehouse(s), we will send you an email notification that we have processed your return payment.
*Please note: In order to receive a refund for the item(s) ordered, the item(s) must arrive back to our distribution center in "Like New" condition and must contain all original packaging and accessories.
"Like New" means that the items you ordered must not show any visual signs of wear.
If items are returned with visual signs of wear, or have any issues due to use will not be accepted and no refund will be given.
If you decide you want to return your order, please email us at support@thebackyardspot.com with your order number and we will assist you. We want to make this as simple of a process as possible for you.
Damages
If the product is damaged, you must make note of it immediately when signing for delivery and send photos to [email address] the day of delivery.
Thebackyardspot.com will pay for shipping defective, damaged, or incorrect merchandise at our cost.
Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.
We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.
Cancellations
If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees.
Cancellations received before shipment will receive a full refund.
Orders canceled after items have shipped will follow our 30 Day Return policy and will be subject to return shipping costs.
Other Return Policy Notes:
- If a certain vendor or product does not support the return policy stated above, this will be noted in the product descriptions or in the product-specific return information.
- Products that are specified as certified pre-owned or used are ineligible for a return
- Thebackyardspot.com only sells to purchasers who intend to use the item(s) for the duration of its economic life. Orders purchased for the specific purpose of a "one time use or temporary use" are not eligible for return under any circumstances. This includes but is not limited to; orders intended for use in a trade show or a conference venue, orders that are purchased by promotional companies, and orders that are purchased by trade show facilitators.
Why Buy From Us?
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at thebackyardspot.com:
- Free Shipping USA No extra charges. Ever.
- Price Match Guarantee. Best prices online guaranteed.
- 30 Day Easy Returns. No happy with your product, we'll take it back no questions asked.
- Great Service. We pride ourselves on the best service, anywhere.
- Your Satisfaction is important to us. We handpick our products for quality, we know you'll love them. But is there is ever something wrong, we'll fix it.
Click Here for more information on Shipping & Returns.
